Why ATSMaking Life Safer and Easier on the Road Ahead.™
We approach each of our programs as partnerships through our “People First” philosophy. The principles of this approach are encompassed in our Core Values listed below.
Delivering on all commitments and taking personal responsibility for all outcomes
Going above and beyond
Always honest and ethical in words and actions
Fair, thoughtful and dignified treatment of others
Collaborate with and complement others to accomplish common goals
We can be the BEST in the world at:
Providing outsourced, turnkey solutions to enhance traffic mobility, safety and enforcement.
Our ECONOMIC ENGINE is driven by:
Efficient outsourced transaction processing solutions and services delivering high value recurring revenue
Focused on quality, ATS instituted an internal watch dog system and multi-check violation review process to ensure error-free functionality and service. Our quality assurance teams comprise more than 15 percent of ATS resources and are dedicated to monitoring quality and increasing efficiency and effectiveness. We have more dedicated quality assurance employees than the entire employee count of many other vendors in our industry.
ATS follows a strict quality assurance (QA) process to ensure our system functions optimally and the product meets ATS established standards. Highlights of this QA process include:
- Image quality audits
- Automated maintenance online monitoring system
- Connectivity validation
- Overall system confirmations
- Multi-level violation verification system
- Extensive audits of back-office operations including violation processing, call center and mailroom personnel
- Exhaustive background checks and follow up
The QA process maintains our system’s results as well as supports the company’s core values of integrity and exemplary customer service. As a result of our rigorous and effective QA process, ATS continues to achieve phenomenal growth and customer recommendations.